Good home care lets you stay where you feel most yourself: your own home, your own routine, your own front door. Our domiciliary care and outreach service brings the right support to you, and helps you stay active in your community.
We get to know the person, not just the task. The same small team, who understand how you like things done, so support feels familiar rather than clinical.
From a single daily visit to several calls a day, we build a routine around your life and the people in it, and we adjust it as your needs change.
Who this is for: People who want to stay in their own home with reliable, regular support.
What this includes
- Personal care, washing, dressing and continence support
- Medication support and prompting
- Help with daily living, meals and routines
- Emotional support and companionship
- Outreach to support access to activities and the community
In your plan
What goes into your care plan
Your plan brings together everything that helps us support you well, in one place that is genuinely yours.
Personal care
Washing, bathing, dressing, grooming and continence support, always with privacy and dignity.
Medication support
Prompting, assisting with or administering medication and keeping safe records, working with your GP and pharmacy.
Meals and nutrition
Help with shopping, preparing meals and staying well hydrated, the way you like.
Around the home
Light household tasks, laundry and keeping your home comfortable and safe.
Getting out and about
Outreach support to access appointments, activities, work, education and your community.
Companionship
A friendly, familiar face, conversation and emotional support that makes the day better.
How it works
How we build your plan, together
We start with a chat
We visit to understand your needs, routines and what matters to you, with no obligation.
We agree your visits
We set the times, the tasks and who provides them, around your life, not ours.
You meet your team
We introduce a consistent team so the people supporting you quickly become familiar.
We deliver with dignity
Reliable, respectful support, on time, done the way you like it.
We stay in touch
We check in, review how things are going, and adjust as your needs change.
Our principles
Care that is led by you
Person-centred
Support shaped around you, your routines and your choices, not a fixed rota.
Consistent and familiar
The same small team wherever possible, because trust takes time to build.
Dignity and respect
Knocking and waiting, asking before doing, and explaining what happens next.
Flexible
From a single visit to support throughout the day, scaled up or down as life changes.
What good looks like
- You stay in your own home, on your own terms.
- You are supported by people you know and trust.
- You keep doing the things, and seeing the people, that matter to you.
- Your family has peace of mind.
FAQs
Common questions
How short or long can visits be?
We offer everything from short daily calls to longer visits and, where needed, support throughout the day. We will agree what works for you.
Will I have the same carers?
Wherever possible, yes. We keep a consistent team around each person, because familiarity is part of good care.
Can you support someone with medication?
Yes. We can prompt, assist with or administer medication and keep safe records, working alongside your GP and pharmacy.
Do you help people get out into the community?
Yes. Our outreach support helps people access appointments, activities, work, education and the things they enjoy.
What areas do you cover?
We support people across the London Borough of Wandsworth and South West London. If you are not sure whether we cover your area, just ask.
Helpful organisations
Independent information and support
These organisations are independent of Copper Connect Care. We share them because they may help.