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Resources and support
Arranging care raises a lot of questions. Here are trusted, independent sources of information and support, gathered in one place.
Regulators and standards
The bodies that set and check the standards good care is measured against.
Care Quality Commission (CQC)
The independent regulator of health and adult social care in England.
Skills for Care
The workforce body behind the Care Certificate and care training standards.
Social Care Institute for Excellence (SCIE)
Research and practice guidance on what good social care looks like.
NICE guidance
National guidance on health and social care, including learning disability, autism and mental health.
Your rights and the law
The legal framework that protects people who draw on care and support.
Care Act 2014
Sets out local authority duties around wellbeing, assessment and eligibility.
Mental Capacity Act 2005
How decisions are made with, and in the best interests of, people who may lack capacity.
Social care and support guide (NHS)
Plain-English guide to getting care, assessments and support in England.
Charities and support organisations
Trusted national charities that can advise and support families directly.
Mencap
Advice, advocacy and a free helpline for people with a learning disability and their families.
National Autistic Society
Information, advice and community for autistic people and their families.
Mind
Mental health information, advice and local services.
Rethink Mental Illness
Support and advice for people severely affected by mental illness.
Carers UK
Information, advice and a helpline for unpaid family carers.
Age UK
Benefits, money, health and care advice for older people.
Samaritans
Round-the-clock emotional support for anyone in distress. Call 116 123.
Scope
Disability equality information, advice and support.
Funding and benefits
How care is paid for, and the practical support people can apply for.
Get a needs assessment (GOV.UK)
The first step to local authority care and support.
Financial assessment (means test)
How a council works out what it will contribute towards care.
Direct payments (GOV.UK)
Receive funding to arrange your own care and support.
NHS Continuing Healthcare
Care arranged and funded by the NHS for some long-term needs. Not means tested.
Personal Independence Payment (PIP)
Help with the extra costs of a long-term health condition or disability.
Carer’s Allowance
A benefit for eligible people who care for someone a substantial number of hours each week.
Turn2us
A charity with a benefits calculator and a grants search for people facing hardship.
Local support in Wandsworth
Adult social care and NHS support in the area we serve.
For professionals
Frameworks and guidance for social workers, commissioners and care professionals.
CQC assessment framework
CQC’s current framework and its five key questions: safe, effective, caring, responsive, well-led.
Autism in adults: NICE CG142
NICE guideline on diagnosis and management of autism in adults.
Positive Behaviour Support (BILD CAPBS)
The national reference point for Positive Behaviour Support.
REACH Standards for supported living
Voluntary standards setting out the principles of good supported living.
Making Safeguarding Personal (LGA)
A person-centred approach to adult safeguarding.
These links are provided for information only. The organisations listed are independent of Copper Connect Care, and we are not responsible for the content of external sites. If you would like help understanding any of this, please talk to our team.
Not sure where to start?
We are happy to talk things through and point you in the right direction, whether or not you end up using our services.