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Accreditations and standards

Care you can trust is built on standards. Here are the ones we hold ourselves to.

Care Quality Commission

Copper Connect Care is registered with the Care Quality Commission, the independent regulator of health and social care in England. Registration means we are inspected against national standards for safety and quality of care.

View on the regulator’s site →
  • Registered provider
  • Independently inspected

The Care Certificate

Every new member of staff completes an induction aligned to the Care Certificate, the agreed set of standards that health and social care workers are expected to meet before they work unsupervised.

  • Staff induction standard

Ongoing training and supervision

Our team’s development does not stop at induction. Regular training, supervision and appraisal keep our staff current with good practice in adult social care.

  • Ongoing training
  • Supervision and appraisal

DBS-checked staff

All care staff are recruited through a rigorous process that includes enhanced Disclosure and Barring Service checks, in-depth interviews and reference checks before they support anyone.

  • Enhanced DBS checks
  • Safer recruitment

Standards you can hold us to

Regulation is a floor, not a ceiling. If anything about your or your relative’s care ever falls short, we want to hear about it and put it right.

Talk to our team